What separates firms that use AI intensively from firms that don’t?

David Chaloupka, Tibor Lalinský and Paloma Lopez-Garcia

The advent of AI has been widely hailed as a driver of productivity growth. Yet simply adopting AI does not guarantee measurable improvements in firms’ efficiency. What does matter is what they use the new technology for. Firms that apply AI to core processes tend to generate more value than those that restrict its use to peripheral or routine tasks. Intensive use, meaning use that goes beyond infrequent or moderate levels, particularly when linked to innovation and the expansion of products and services, is more likely to boost productivity and support economic growth.

So far, however, very few firms in the euro area actually use AI intensively. Understanding what differentiates intensive users from other firms and what enables them to fully leverage AI is therefore essential. To that end, we took a closer look at the ECB’s Survey on the access to finance of enterprises (SAFE).

Πηγή: ECB

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